2 Receptionists Jobs in the Government of Kenya – SRC 2021
Career Employment Kenya: 2 Receptionists Jobs in the Government of Kenya – SRC 2021
Job Description: Today Work Kenya

The Commission seeks to
recruit qualified and competent staff to fill the below vacant positions.

Receptionist, RL 7 – Two
(2) positions.

JOB DESCRIPTION FOR
RECEPTIONIST

Job Title: RECEPTIONIST
Job Grade: RL 7

Directorate: CORPORATE
SERVICES Department: HR&ADMIN

Reporting to: Principal
Human Resource Officer

Job purpose

This position reports to
the Principal Human Resource Officer and is responsible for the provision of
efficient customer care service to staff and members of the public to enable
efficiency and effectiveness in the Commission. 

Responsibilities 

  • Promote the culture of quality customer care at
    the Commission through follow up on customers for feedback within stipulated
    time frame 
  • Handle inquiries by clarifying desired
    information, locating and providing information to the internal and
    external clients. 
  • Keep Front Office equipment operational by
    following established procedures and reporting malfunctions. 
  • Enhance the commission reputation by accepting
    ownership for accomplishing requests by exploring opportunities to add
    value to job accomplishments. 
  • Maintain internal and external directories. 
  • Extract and follow up on the telephone bills to
    ensure prompt service delivery 
  • Resolve  Front  Office  problems
     by  clarifying  customer’s  complaints, determine the
    cause of the same and escalating to concerned department.
  • To keep and avail for staff check in and check out
    registers
  • Receive client requests relayed through email and
    telephone and channel them to the concerned persons 
  • Supervision of work at the switchboard and
    initiate better methods of telephone operations  

Qualifications and
Experience

  • Diploma in Front Office Management/Public
    Relation/ Customer care
  • Two (2) years relevant experience
  • Demonstrated Computer Literacy
  • Good Communication skills
  • Good interpersonal skills
  • Good organizational skills
  • Ability to work under pressure
  • Ability to work well with teams
  • Problem solving skills
  • High sense of confidentiality.
  • Demonstrate sound work ethics
  • High degree of confidentiality and integrity
  • Meets the requirements of Chapter Six of the
    Constitution

How to Apply

Interested and qualified
persons are requested to submit their applications indicating their current
salary  together  with  a  detailed  Curriculum
 vitae,  copies  National  Identity  card,
 academic  and professional certificates and
testimonials. Shortlisted candidates MUST present and fulfil the
requirements of Chapter Six of the Constitution of Kenya 2010 by providing
original copies of the following documents during interviews;

  • A valid tax Compliance Certificate from the Kenya
    Revenue Authority (KRA);
  • A valid Certificate of Good Conduct from the
    Directorate of Criminal Investigation (DCI);
  • A valid Clearance Certificate from the Higher
    Education Loans Board (HELB); and
  • A valid  Clearance  Certificate
     from  an  approved  Credit  Reference
     Bureau  (CRB)  (Must provide certificate or report)

Application to be
submitted in a sealed envelope clearly marked at the top “Application for the
position of……” and delivered to:

The Commission Secretary
Salaries and
Remuneration Commission

Williamson House 6th
Floor

4th Ngong Avenue
P.O. Box 43126 – 00100
NAIROBI

To be received on or
before 25th
October, 2021.
 The details of the position can be accessed
in the Commission’s website: http://www.src.go.ke

Interested and
qualified? Go to Salaries & Renumeration Commission on
www.src.go.ke
 to apply

Note: Never pay for any
training, certificate, assessment, or testing to the recruiter.