Assistant Customer Care Officer Job in Kenya 2021
Career Employment Kenya: Assistant Customer Care Officer Job in Kenya 2021
Job Description: Today Work Kenya

Reference No

KUCCPS 057/21

Job Grade VIII

Report To Manager, Corporate

Job Purpose

The job holder performs
customer service roles for the realisation of a satisfying and exciting service
experience for the Placement Service clients and stakeholders.

Job Responsibilities

  • Handling inquiries through the call centre, the
    reception area and social media platforms regarding various issues or
    redirect them to the relevant office/officer;
  • Maintaining customer register and complaints
    register as guided;
  • Giving out information on the services offered by
    the placement service; and
  • Assisting with the recording, filing and retrieval
    of customer service matters and complaints.

Minimum Job Qualification

  • Have a minimum of three (3) years relevant work
    experience in the Public Service or in the Private Sector;
  • Have a Diploma in any of the following: –
    Journalism, Mass Communications, Public Relations other relevant and
    equivalent qualification from a recognized institution;
  • Be proficient in computer applications.
  • Fulfill the requirements of Chapter Six of the
    Constitution; and
  • Show merit and ability as reflected in work
    performance and results.

To Apply

Applications MUST be
submitted online through the Placement Service careers portal Interested applicants are required to create a profile and
attach copies of their CV, academic certificates, clearance certificates and
testimonials before applying. The application deadline is 
August 12, 2021 at 5.00pm.

Click here to apply