Business Applications and Channels Officer Jobs vacancy kenya 2019
Career Employment Kenya: Business Applications and Channels Officer Jobs vacancy kenya 2019
Job Description: Today Work Kenya


Karibu Kenya Ventures Ltd (KKVL) is a Non-Deposit
Taking Microfinance Company. The company brings to the financial sector fresh
thinking and focus giving priority to Micro, Small and Medium Enterprises and
salary based innovative financial services with a difference. We are currently
expanding our operations and are therefore looking to have a competent and
qualified individual fill the above position at our Head Office in Thika.

Job Summary;

This role is responsible for providing guidance on
respective ICT systems and associated ICT dependencies (The core operating
systems, databases, infrastructure etc.), as well as day-to-day management of
said ICT systems. This role is also responsible for driving collaborative
support between IT unit, business users and external parties.

Further to the above the unit is responsible in Implement
Delivery Channel strategies for all customer segments to achieve effective
channel use, sales and customer satisfaction targets.

General ICT Technical Duties and Responsibilities;

  1. Develop business case
    justifications and cost/benefit analyses for spending and initiatives
    associated with ICT systems and associated dependencies.
  2. Identify opportunities for
    the appropriate and cost-effective investment of financial resources in ICT
    systems and resources.
  3. Assist in ICT strategic and
    operational planning to achieve business goals by fostering innovation,
    prioritizing ICT initiatives, and coordinating the evaluation, deployment, and
    management of current and future ICT systems across the organization.
  4. Promote ongoing
    relationships between internal ICT resources and external entities, including
    suppliers, vendors, and partner organizations.
  5. Designing and instituting
    an effective information security program to secure ICT infrastructure,
    systems, and corporate information, from internal and external threats through
    the implementation of security systems and controls and ensuring compliance to
    the same.
  6. Develop and implement
    effective ICT aspects of the Business Continuity Plan and Disaster Recovery
    Program (BCP / DRP) that will ensure availability, accessibility, and
    continuity of the organization’s ICT environment.

Business application duties
and responsibilities.

  1. Ensure operational
    efficiency and a seamless product relationship experience for    customers.
  2. Accountable for managing
    mobile lending platform and other channels to maximize performance through
    increased business volumes.
  3. Driving and managing cross
    selling on all services through the channels.
  4. Formulating and implementing sales initiatives and marketing strategies