Call Center Agents Jobs in Nairobi 2020
Career Employment Kenya: Call Center Agents Jobs in Nairobi 2020
Job Description: Today Work Kenya

Call Center AgentsArabic Speaking


Our client, an international organization who is a leading
provider of language interpretation services is seeking to recruit Arabic
language speaking call center agents.
Duties and
Responsibilities

·        
Assist our client’s community and help resolve inquiries
empathetically, accurately and on time.

·        
Make well balanced decisions and personally driven to be an
effective advocate for our community
·        
Investigate and resolve issues that are reported on client
platform such as requests for account support.
·        
Respond to user inquiries with high quality, speed, empathy and
accuracy
·        
Gather, analyze and utilize relevant data to develop ways to
improve the overall user experience on the site
·        
Identify inefficiencies in workflows and suggest solutions

·        
Recognize trends and patterns, and escalate issues outside the
company policy to the global team
Qualifications and
Experience
·        
Between 18-30 years.
·        
Must be living in Kenya.
·        
Must speak fluent English and Arabic.
·        
High school education mandatory. College education an added
advantage
·        
Must be currently unemployed or working as a casual
·        
Must possess strong interpersonal skills, verbal and written
communication skills and most importantly empathy
·        
High affinity and cultural awareness of political / social
situation regarding the relevant market / region
To apply send your CV to: wambua@flexi-personnel.com latest by
5th August 2020.
Indicate the Language you are familiar with on the email subject
for easier retrieval and placement.

NB: Flexi Personnel
does not charge candidates for job placement

CLICK HERE TO APPLY ONLINE