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CIC Assistant Claims Analyst Job (General Business) Kenya 2021

CIC Assistant Claims Analyst Job (General Business) Kenya 2021
Career Employment Kenya: CIC Assistant Claims Analyst Job (General Business) Kenya 2021
Job Description: Today vacancy in Kenya

CIC Assistant Claims Analyst Job (General Business)

General Business Assistant Claims Analyst Job, Current Insurance Job Vacancies Kenya 2022,


To achieve customer satisfaction through efficient and prompt claims settlement.


  • Register and analyse intimated claims and advise client on supporting claims documents;
  • Appoint service providers where applicable;
  • Analyze adjuster/ Investigators claim reports to recommend settlement/ approve/ admit;
  • Process fully documented claims and referring any suspicious claims to the supervisor;
  • Initiate reinsurance and third party recoveries (written demand letters);
  • Review claims reserves on a continuous basis in view of new developments and to close files where all payments have been made;
  • Process all service providers’ invoices and payment within the set standards;
  • Issue discharge vouchers for all fully documented claims;
  • Attend to customer queries and complaints promptly and professionally;
  • Communicate risk improvement measures to the underwriter to take appropriate action;
  • Follow up on claims payments and
  • Prepare various claims analysis reports for clients and management consumption.


Academic Qualifications

  • Degree in a business-related field.

Professional Qualifications

  • Part qualification in the relevant professional field in IIK or ACII


  • Up to two (2) years’ relevant experience

Skills and Attributes

  • Excellent communication and presentation skills
  • Problem solving skills
  • Excellent interpersonal skills
  • Good analytical skills
  • Computer literate in MS Office and other office applications
  • Understanding of the working environment /competitors
  • Technical competence in insurance
  • Basic knowledge of regulations by AKI and IRA

Method of Application

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