CSS Community Manager Jobs In Kenya (80-100K) Kenya 2021

Community Manager Job, Latest Sales & Marketing Jobs,

Title: Community Manager – Co-working Space,

Location: Nairobi,

Salary: 80k – 100k,

Our client is an established Real Estate company offering premium real estate solutions. They seek to hire a Community Manager to handle leasing and management of premier co-working spaces and high end office suites. The incumbent will be tasked with giving a great member experience while executing sales and operational tasks with excellence.

Key responsibilities

• Create a friendly environment to facilitate high member satisfaction
• Plan and launch community initiatives to create connections between members of different organizations.
• Running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Resolve issues between members quickly and in a manner that diffuses tension among different teams.
• Foster a sense of inclusivity where fresh ideas are welcome.
• Be knowledgeable about co-working space membership contracts and guidelines, explain these to prospective clients.
• Oversee new member on-boarding and member moves out of the space.
• Build a quarterly calendar of co-working events that engages all stakeholders and appreciation events (e.g., happy hours and themed parties)
• Grow pipeline of Future members: Lead generation and sales-related events
• Identify and network with external event organizers and encourage them to use our event space.
• Proactively work on achieving sales objectives, occupancy rates and pricing.
• Conduct tours for prospective members
• Ensure that new members will fit with the co-working protocols including culture dynamics and mission
• Manage all building operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wi-fi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Submit maintenance tickets for repairs to the facility and key equipment.
• Ensure cleaning is conducted to specifications
• Manage a team to achieve the community, sales and facilities goals stated above
• Be responsible for the professional development of each team member
• Conduct regular meetings with the entire team to ensure members are aligned on key initiatives and performance goals

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