Customer Care Representative Job in Kenya 2019
Career Employment Kenya: Customer Care Representative Job in Kenya 2019
Job Description: Today Work Kenya

Job Vacancy: Customer Care Representative

Job Summary: A customer service
Representative is charged with establishing customer service guidelines within
an organization. This may include developing a written guide to best practices,
creating training agendas for staffers and taking the lead in communicating service
expectations within the company.

Responsibilities

·        
To provide excellent customer service
in sales and after-sales situations
·        
To respond to general customer
inquiries and complaints in a timely manner and to resolve issues to
satisfaction of customer based on company policy
·        
Be involved in telesales and online
marketing
·        
Follow up on customers
·        
To project a professional company
image
·        
Accurately respond to questions and
assist customers with product features
·        
Assist customers with their payments
needs and accepting payments
·        
Maintaining a professional
appearance, behavior, and conduct
·        
Effectively work with peers in a team
focused environment
·        
Perform other duties as required
·        
Form four and above
·        
Excellent communication skills
·        
Time management skills
·        
Telephone skills
·        
Very presentable.
·        
At least 1 year experience.
Qualified candidates to forward CVs
to hro@employd.co.ke . Indicate ̈ Customer Care Representative ̈ as the subject
line.

Only the shortlisted candidates will
be contacted.

CLICK HERE TO APPLY ONLINE