Customer Care Representative Job in Kenya 2019
Career Employment Kenya: Customer Care Representative Job in Kenya 2019
Job Description: Today Work Kenya

Job Vacancy: Customer Care Representative

Job Summary: A customer service
Representative is charged with establishing customer service guidelines within
an organization. This may include developing a written guide to best practices,
creating training agendas for staffers and taking the lead in communicating service
expectations within the company.


To provide excellent customer service
in sales and after-sales situations
To respond to general customer
inquiries and complaints in a timely manner and to resolve issues to
satisfaction of customer based on company policy
Be involved in telesales and online
Follow up on customers
To project a professional company
Accurately respond to questions and
assist customers with product features
Assist customers with their payments
needs and accepting payments
Maintaining a professional
appearance, behavior, and conduct
Effectively work with peers in a team
focused environment
Perform other duties as required
Form four and above
Excellent communication skills
Time management skills
Telephone skills
Very presentable.
At least 1 year experience.
Qualified candidates to forward CVs
to . Indicate ̈ Customer Care Representative ̈ as the subject

Only the shortlisted candidates will
be contacted.