Customer Service Job in Kenya 2020
Career Employment Kenya: Customer Service Job in Kenya 2020
Job Description: Today Work Kenya

Job Description

Key Responsibilities:

  •  
    Making daily phone calls to new customers who have signed up.
  •  
    Following up with any customers whose payment may have failed.
  •  
    Managing the hotline for orders putting orders through on behalf of the
    customer.
  •  
    Following up with customers’ complaints.
  •  
    Website management.
  •  
    Collecting feedback from clients on products.
  •  
    Identifying loyal clients.
  •  
    Making sure that the customer service is top notch.
  •  
    Assisting in packing orders and deliveries where necessary.
  •  
    Making daily reports to the management.

Qualifications:

  •  
    Must have a relevant bachelor’s degree or diploma.
  •  
    Must have excellent organizational skills.
  •  
    Must have excellent Customer Services skills.
  •  
    Must be a quick thinker and a problem solver.
  •  
    Must be flexible in terms of duties assigned to them (Be ready to
    multi-task)
  •  
    Must be willing to learn more about the organization.
  •  
    Ability to work under pressure with minimum supervision.

Monthly Gross Salary:
Ksh. 15000 – 20000 depending on individual skills and experience.

Career Level: Entry
Level.

Education: Bachelor’s
Degree/ Diploma.

How To Apply

If you meet the above
qualification, send your application to info@mebuy.co.ke on
or before 9th August
2020
, with subject title CS@meBuy

We endeavor to contact
all our applicants, but unfortunately high volumes of applications make this
unrealistic. If you do not hear from us within one weeks your application has
not been successful on this occasion. This does not mean you will not be
considered for future roles so please keep an eye on our job board and apply
for positions that match your skills and experience.

CLICK HERE TO APPLY ONLINE