Field Collection & Recovery Officer Jobs vacancy kenya 2019
Career Employment Kenya: Field Collection & Recovery Officer Jobs vacancy kenya 2019
Job Description: Today Work Kenya

Purpose
& Mission

SunCulture’s mission is to make
smallholder farming households more productive. Through passion for agriculture
and technology, it has developed a solution that combines affordable solar
water pumping and customized irrigation system. SunCulture is taking an active
part in improving not only the lives of farmers, but also the environment by
reducing CO2 emissions and water usage.

In Kenya’s “Big Four” plan for economic
development, one of the 4 pillars is food security and SunCulture’s nature of
business makes the Big Four Agenda a reality. In the words of President Uhuru
Kenyatta, “Kenya’s biggest challenge in achieving food security and
sustainability lies in its ability, or inability to generate power. Kenya, as a
country, has not been endowed with deep resources or wealth that lies under the
ground… the only source of energy is the one which we were given…which is the
sun, the wind, geothermal.” And SunCulture is focused on that.”

Why
SunCulture?

SunCulture recently closed a round of
funding with EDF, one of the world’s largest electric utility companies and a
global leader in low-carbon energy. This exciting deal demonstrates that major power
players view the off-grid sector as a future cornerstone of their business.

Reporting to the Head of Credit, the
ideal candidate is responsible for collections of defaulted portfolio, racing
& recovery of all Sunculture assets assigned on credit but defaulted,
issuance of Demand letters in the field & initiation of repossession rights
on all non performing credits above Sunculture’s Payg credit policy guidelines.

Does
this sound interesting? If so, are you looking to
;

● Be accountable for reducing
delinquency for assigned accounts

● Ensure allocated accounts are
monitored on a daily basis and appropriate actions taken to ensure that the
collection portfolio remains within accepted limits through the application of
sound credit judgment within Sunculture Payg credit policy guidelines.

● Investigate and resolve any customer
queries and complaints through verbal or written correspondence in line with
Sunculture Payg credit policies.

● Issue out demand letters at field
level to defaulters with the aim to get payments back to normalcy.

● Record new commitment to repay debt
(PTPs), determine if debt can be collected and accordingly recommend/initiate
recovery process.

● Contact defaulting customers either by
calling or visiting them with an aim of negotiating a settlement of the arrears.

● Initiate Repossession of Sunculture
Assets were necessary.

● Achieve the monthly collection targets
as assigned by supervisor

● Identify and escalate deceased or
disabled customers to Head of Credit for review or collection termination.

● Ensure all work queues are acted upon.

● Conduct field visit assessment before
visiting the market areas.

● Manage relationships with local
authorities and Security Officers

● Plan and organize field collection
drives across all regions

● Conduct monthly reporting as per
portfolio performance on Delinquency.

Good,
so you are interested in the organization and what the role entails. But, do
you have

what
we are looking for?

● At least 3-6 years’ work experience in
debt collection in a microfinance or such organization

● Knowledge of relevant legal
requirements and processes in microfinance and credit collections environment
or any other financial institution

● Evidence of well-developed
organisational skills and the ability to meet deadlines.

● Integrity and ability to work in
consumer finance with small scale farmers across Kenya

● Sound verbal communication skills
including the ability to negotiate respectfully and communicate rationale for
decisions made.

● Self-starter-functional problem solver

● Demonstrated ability to follow policy
and procedures.

● Sound judgement, analytical and
decision making skills.

● Accuracy and attention to detail.

● Demonstrated ability to quickly learn
new systems and processes.

● Demonstrated commitment to service
excellence.

● Computer literacy

Lastly,
the ideal candidate must be competent at;

● Sales and Business Development

● Enforcement of contract and repayment
obligations

● Interpersonal and communication at all
levels

● Information Collection

● Experience in working with targets and
strict deadlines.

Still interested and you are an ideal
candidate? Great- please submit your application via Apply Now Button.

CLICK HERE TO APPLY ONLINE