Front Desk Officer Job in Kenya 2020
Career Employment Kenya: Front Desk Officer Job in Kenya 2020
Job Description: Today Work Kenya

Job Title: Front Desk Officer


Job Brief: The ideal candidate will have a
friendly and easy going personality while also being very perceptive and
disciplined.
You should be able to deal with
complaints and give accurate information.
A customer-oriented approach is
essential.

The goal is to make guests and
visitors feel comfortable and valued while on our premises.



·        
Keep the front desk tidy and
presentable with all necessary material (pens, forms, paper etc.)
·        
Greet and welcome guests
·        
Answer questions and address
complaints
·        
Answer all incoming calls and
redirect them or keep messages
·        
Receive letters, packages etc. and distribute
them
·        
Prepare outgoing mail by drafting
correspondence, securing parcels etc.

·        
Check, sort and forward emails
·        
Monitor office supplies and place
orders when necessary
·        
Keep updated records and files
·        
Monitor office expenses and costs
·        
Take up other duties as assigned
(travel arrangements, schedules etc.)
·        
Proven experience as front desk
representative, agent or relevant position
·        
Familiarity with office machines
(e.g. fax, printer etc.)
·        
Knowledge of office management and
basic bookkeeping
·        
Proficient in English (oral and
written)
·        
Excellent knowledge of MS Office
(especially Excel and Word)
·        
Strong communication and people
skills
·        
Good organizational and multitasking
abilities
·        
Problem-solving skills
·        
Customer service orientation
·        
High School diploma; additional
qualifications will be a plus

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