GA Insurance Assistant Motor Claims Manager Job 2022 Kenya 2021

Assistant Motor Claims Manager Job, Insurance Jobs Kenya 2022, 

Job Title                                 :           Assistant Motor Claims Manager

Reports To:                            :           Motor Claims Manager

Overall Job Summary:

To ensure that motor claims settlements are timely and satisfactorily concluded. Supervise Motor claims staff and Deputize Motor Claims Manager.  

Responsibilities

• Timely registration of motor claims and acknowledgement
• Make appropriate reserve amount in the system for each claim
• Follow up on the claim documentations from insured/intermediaries.
• Appoint external assessors and follow up on the report
• Advice and seek approval on technical matters as regards motor claims.
• Receive and action on instructions revived from the head of department and the executive.
• Supervise motor claims staff
• Ensure claims procedures and policies are followed
• Receive and allocate mails.
• Allocate work to service providers and monitor service providers performance
• Correspondences with clients, advocates, garages, spare part dealers, third parties and any other party as regards to motor claims.
• Revise reserves
• Recommend and approve payments
• Attend to clients and resolve complaints
• Appoint investigators where necessary
• Liaise with underwriting department to minimize losses
• Coordinate supply of spares. Resolve recurring problems as regards to supply of spare parts.
• Deputize the head of the department

Skills

• Good Interpersonal and supervisory skills
• Good analytical and negotiation skills
• Knowledge in insurance products and services
• Comprehensive knowledge in claims management/handling
• Excellent analytical, communication and customer handling skills

Qualifications

• Degree in Automotive or Mechanical Engineering
• ACII Holder
• Over 5 years’ experience in claims department at supervisory level

How to Apply

If you meet the above minimum requirements, send your C.V to careers@gakenya.com  indicate the position applied for on the email subject line so as to be received on or before 28^th January, 2022. Only shortlisted candidates will be contacted.