GA Insurance Assistant Motor Claims Manager Job in Kenya 2021
Career Employment Kenya: GA Insurance Assistant Motor Claims Manager Job in Kenya 2021
Job Description: Today Recruitment Kenya

GA Insurance Limited

Job Title: Assistant Motor Claims Manager

Reports To: Motor Claims Manager

Overall Job Summary: To ensure that motor claims settlements are timely and satisfactorily concluded. Supervise Motor claims staff and Deputise Motor Claims Manager.

Duties and Responsibilities:

  • Timely registration of motor claims and acknowledgement
  • Make appropriate reserve amount in the system for each claim
  • Follow up on the claim documentations from insured/intermediaries.
  • Appoint external assessors and follow up on the report
  • Advice and seek approval on technical matters as regards motor claims.
  • Receive and action on instructions revived from the head of department and the executive.
  • Supervise motor claims staff
  • Ensure claims procedures and policies are followed
  • Receive and allocate mails.
  • Allocate work to service providers and monitor service providers performance
  • Correspondences with clients, advocates, garages, spare part dealers, third parties and any other party as regards to motor claims.
  • Revise reserves
  • Recommend and approve payments
  • Attend to clients and resolve complaints
  • Appoint investigators where necessary
  • Liaise with underwriting department to minimise losses
  • Coordinate supply of spares. Resolve recurring problems as regards to supply of spare parts.
  • Deputise the head of the department

Job Holder Specifications

Knowledge, skills and Abilities

  • Good Interpersonal and supervisory skills
  • Good analytical and negotiation skills
  • Knowledge in insurance products and services
  • Comprehensive knowledge in claims management/handling
  • Excellent analytical, communication and customer handling skills
  • Credentials and Experience
  • Degree in Automotive or Mechanical Engineering
  • ACII Holder
  • Over 5 years’ experience in claims department at supervisory level

Application Procedure:

If you meet the above minimum requirements, send your C.V to indicating the position applied for on the email subject line so as to be received on or before 28th January, 2022.

Only shortlisted candidates will be contacted.

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