GA Insurance Assistant Motor Claims Manager Job in Kenya 2021
Career Employment Kenya: GA Insurance Assistant Motor Claims Manager Job in Kenya 2021
Job Description: Today Recruitment Kenya

GA Insurance Limited

Job Title: Assistant Motor Claims Manager

Reports To: Motor Claims Manager

Overall Job Summary: To ensure that motor claims settlements are timely and satisfactorily concluded. Supervise Motor claims staff and Deputise Motor Claims Manager.

Duties and Responsibilities:

  • Timely registration of motor claims and acknowledgement
  • Make appropriate reserve amount in the system for each claim
  • Follow up on the claim documentations from insured/intermediaries.
  • Appoint external assessors and follow up on the report
  • Advice and seek approval on technical matters as regards motor claims.
  • Receive and action on instructions revived from the head of department and the executive.
  • Supervise motor claims staff
  • Ensure claims procedures and policies are followed
  • Receive and allocate mails.
  • Allocate work to service providers and monitor service providers performance
  • Correspondences with clients, advocates, garages, spare part dealers, third parties and any other party as regards to motor claims.
  • Revise reserves
  • Recommend and approve payments
  • Attend to clients and resolve complaints
  • Appoint investigators where necessary
  • Liaise with underwriting department to minimise losses
  • Coordinate supply of spares. Resolve recurring problems as regards to supply of spare parts.
  • Deputise the head of the department

Job Holder Specifications

Knowledge, skills and Abilities

  • Good Interpersonal and supervisory skills
  • Good analytical and negotiation skills
  • Knowledge in insurance products and services
  • Comprehensive knowledge in claims management/handling
  • Excellent analytical, communication and customer handling skills
  • Credentials and Experience
  • Degree in Automotive or Mechanical Engineering
  • ACII Holder
  • Over 5 years’ experience in claims department at supervisory level

Application Procedure:

If you meet the above minimum requirements, send your C.V to careers@gakenya.com indicating the position applied for on the email subject line so as to be received on or before 28th January, 2022.

Only shortlisted candidates will be contacted.

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