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GA Insurance Motor Claims Officer Job 2022 Kenya 2021

GA Insurance Motor Claims Officer Job 2022 Kenya 2021
Career Employment Kenya: GA Insurance Motor Claims Officer Job 2022 Kenya 2021
Job Description: Today vacancy in Kenya

GA Insurance Motor Claims Officer Job 2022

Motor Claims Officer Job, Insurance Kenyan Jobs 2022, 

Job Title                                 :           Motor Claims Officer

Reports To:                            :           Motor Claims Manager


Overall Job Summary:

Reporting to the Motor Claims Manager, the incumbent will be responsible for Claims Registration and acknowledgement, Claims negotiation, Claims Processing and final settlement.


  • Timely registration of motor claims and acknowledgement
  • Make appropriate reserve amount in the system for each claim
  • Follow up on the claim documentations from insured/intermediaries.
  • Appoint external assessors and follow up on the report
  • Scrutinize all the assessment reports submitted by the external assessors and recommend the next cause of action.
  • Frequently update clients on the status of their claims
  • Communicating with garages on repair/release of vehicles
  • Appointing investigators in cases of third-party injuries/property damage where necessary.
  • Issue preliminary demand letters to negligent third parties
  • Raise payment vouchers.
  • Reviewing of claim files at given intervals.
  • Preparation of requisite claim reports
  • Negotiate with repairers for extra discounts in view of lowering repair cost.
  • Exercise exemplary customer service
  • Settlement of Service Providers Fees
  • Any other duty as may be allocated by the management from time to time.


  • Degree or Diploma in Automotive or Mechanical Engineering.
  • Professional Qualifications in Insurance will be an added advantage.
  • 2- 3 years’ experience in motor claims management


  • Good Analytical and organizational skills
  • Good Negotiation skills
  • Knowledge of vehicle-all models
  • Good Interpersonal skills
  • Good Customer handling Skills

How to Apply

If you meet the above minimum requirements, send your CV to careers@gakenya.com  indicate the position applied for on the email subject line so as to be received on or before 28th January, 2022. Only shortlisted candidates will be contacted.

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