GA Insurance Motor Claims Officer Job in Kenya 2021
Career Employment Kenya: GA Insurance Motor Claims Officer Job in Kenya 2021
Job Description: Today Recruitment Kenya

GA Insurance Limited

Job Title: Motor Claims Officer

Reports To: Motor Claims Manager

Overall Job Summary: Reporting to the Motor Claims Manager, the incumbent will be responsible for Claims Registration and acknowledgement, Claims negotiation, Claims Processing and final settlement.

Duties and Responsibilities:

  • Timely registration of motor claims and acknowledgement
  • Make appropriate reserve amount in the system for each claim
  • Follow up on the claim documentations from insured/intermediaries.
  • Appoint external assessors and follow up on the report
  • Scrutinize all the assessment reports submitted by the external assessors and recommend the next cause of action.
  • Frequently update clients on the status of their claims
  • Communicating with garages on repair/release of vehicles
  • Appointing investigators in cases of third-party injuries/property damage where necessary.
  • Issue preliminary demand letters to negligent third parties
  • Raise payment vouchers.
  • Reviewing of claim files at given intervals.
  • Preparation of requisite claim reports
  • Negotiate with repairers for extra discounts in view of lowering repair cost.
  • Exercise exemplary customer service
  • Settlement of Service Providers Fees
  • Any other duty as may be allocated by the management from time to time.

Job Holders Specifications:

Academic Qualifications:

  • Degree or Diploma in Automotive or Mechanical Engineering.
  • Professional Qualifications in Insurance will be an added advantage.


  • 2- 3 years’ experience in motor claims management


  • Good Analytical and organizational skills
  • Good Negotiation skills
  • Knowledge of vehicle-all models
  • Good Interpersonal skills
  • Good Customer handling Skills

Application Procedure

If you meet the above minimum requirements, send your c.v to indicating the position applied for on the email subject line so as to be received on or before 28th January, 2022.

Only shortlisted candidates will be contacted.

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