Head Of Productivity Management Job Safaricom 2020 Kenya 2020
Career Employment Kenya: Head Of Productivity Management Job Safaricom 2020 Kenya 2020
Job Description: Today Work Kenya

Head of Productivity Management Job, IT Jobs 2020,

Head of Productivity Management

We are pleased to announce the following vacancy in the Finance Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Posting Description

Reporting to the Chief Financial Officer, the role holder will lead in developing ambitious plans to structurally transform the cost base while improving productivity; protecting and supporting the end customer experience. This role will support the execution of major structural cost programs within organisation. The role will act as an evangelist of process excellence and its benefits, responsible for owning and driving the end to end productivity initiatives, enabled by process simplification & optimisation opportunities.

Role Responsibilities

  • Develop and influence long and short-term strategic initiatives to optimize operations (costs, revenue, quality, etc.) by leveraging internal expertise, best in class systems processes and tools, comparing to external benchmarks, augmenting expertise and pushing the organization towards top tier performance.
  • Develop and communicate the roadmap, scope and mission of the Productivity Management function
  • Lead and coordinate the organization-wide efforts to ensure that productivity standards and programs in all operating areas are developed and managed using a data driven focus that sets priorities for maximum efficiencies and effectiveness aligned with organization strategy and mission.
  • Assures that organization-wide productivity initiatives are clear, focused and aligned on improving operational efficiencies and effectiveness and evaluating the impact that improvements have on margins, customer satisfaction and bottom-line performance.
  • Establishes a continuous productivity improvement effort with ongoing monitoring and reporting system. Regularly reports the status of productivity improvement efforts and impacts.
  • Ultimately, the single source of truth on the financial returns realized from process and organization simplification, automation and digitization benefits realization.


  • Honours degree from a recognized university in a Technology, Business, Commerce, Finance related field.
  • At least 10 years of experience in a closely related with 5 of these being at senior management capacity.
  • Experience in Productivity/Performance Improvement Management is expected.
  • Expert understanding of commercial and technology functions and business drivers.
  • Extensive understanding of global best practice on productivity improvement.
  • Expert understanding of RPA, AI and Machine Learning and Agile methods.
  • Demonstrable experience as a full-time Black Belt and/or Master Black Belt with hands-on Lean expertise.
  • Extensive experience influencing and leading a multifaceted senior team and influencing change.
  • Strong communication skills including verbal, non-verbal cues, written skills, and the ability to listen.
  • Strong judgement and decision-making skills and ability to handle and resolve problems.

Note to Applicants

As part of the interview process, external candidates should prepare the following documentation which will be required as soft copies at a later stage based on your performance in the interviews/assessments.

  • An updated CV with contacts of three referees, 2 who must be professional and must have supervised you at some point, the other referee can be a colleague in the same professional field.
  • Kenyan Certificate of Good Conduct (Less than 1 year old) or a receipt of the same from the CID pending release of the hardcopy document.
  • ¬†Clearance certificate from a reputable Credit Reference Bureau (CRB).
  • University Diploma/Degree Certificate/ Letter of completion from University in case you have not received your diploma/degree certificate.
  • National ID/Passport.

How To Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the recruitment portal and then Click on the apply button. Remember to attach your resume.

Persons with Disabilities (PwD) and Female candidates are highly encouraged to apply.

Apply for the job here

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