Jobs and Vacancies at Kenya Orient Life Assurance 2019
Career Employment Kenya: Jobs and Vacancies at Kenya Orient Life Assurance 2019
Job Description: Today Work Kenya

Kenya Orient Life Assurance


Job Title: Bancassurance
Business Assistant
Division / Department: Corporate Business
Immediate Supervisor: Head of Pensions & Corporate Business

Overall Responsibility: To play a key role in acquisition of new business on group life
and group credit/mortgage from financial institutions, saccos and other
affiliated companies and in accordance with the set targets conserve all
existing business by timely service delivery including proposing new methods
for enhanced market development and penetration, soliciting & acquiring
business from banks, corporates and large clients.



Key Tasks, Duties and
Responsibilities
·        
Selling Insurance products and
services in order to attain the set business targets and ensure sustainable
business growth.
• Establish and build new relationships with potential insurance customers from
various Banks’ database and non-customers.
• Introducing the insurance products to existing and new Banks customers.
• Maintain existing relationships with insurance clients in order to protect
the existing books of business.
• Identify new opportunities for growth in order to drive sales.
• Co-ordinate any marketing campaigns to prospective customers in branches.
• Provide market feedback to the company to ensure quality service and
underwriting standards are maintained.
• Regularly conduct market surveys aimed at collecting market intelligence and
feedback on products and competitor activity.
• Handle all queries and issues from clients in liaison with the Insurance
companies to ensure they are closed with customer expectation levels.
1. Business Promotion and Development
·        
Ensure that accurate and competitive
quotations in respect of group credit and group life products are prepared and
delivered promptly to prospective clients, brokers and intermediaries.
·        
Coordinate with the brokers with a
view to keep cordial relationships with them and other marketing
intermediaries.
·        
Identify market opportunities and
make recommendations towards development of targeted value-product offerings
for viable market segments.
·        
Meeting established business
development and organic growth targets in sales, new business acquisition,
renewals and premium income through coordinated marketing strategies.
·        
Train the sales force in liaison with
the Agency leaders on credit and group life products in an effort to ensure
product knowledge remain well rated within the sales team.
·        
Open markets for our sales force to
sell any of the company products on a need-based approach model.
·        
Evaluating market coverage and
penetration, and proposing new methods e.g. designing mass prospecting
strategies, for enhanced market coverage and penetration.
2. Group credit and life business
documentation, policy issuance & claims.
·        
Ascertain new business requirements
and documentations for contractual agreements and subsequent policy document
issuance.
·        
Verification of all proposal forms
submitted and ensure they are accurate and all information is provided.
·        
Ensure customers are efficiently and
satisfactorily serviced and claims paid within the turnaround times.
·        
Amend and ensure any policy
amendments and endorsements are promptly done.
·        
Continuously prepare business related
reports for management and any other exercises as may be required.
3. Customer service support
·        
Ensure that customer service
standards are adhered to in respect of policy issues, payments of claims and
benefits; and cheques are delivered to the policyholders promptly.
·        
Handling client complaints in
conjunction with the staff, TLA or broker/intermediary involved.
·        
Advise and recommend on improvements
to customer service activities and standards with a view to maintaining a
leading-edge client service delivery system.
·        
Ensure payment of claims to insured
from the respective accounts.
·        
Convene advisory meetings with the
banks for guidance and advice in accordance to IRA and KRA regulations.
·        
Provision of any information deemed
necessary by the Auditors of the respective policies/schemes.
·        
Any other duties arising thereof and
as directed by superiors from time to time.
Critical success factors for the job
·        
A bachelor’s degree from a recognized
university
·        
Holder of Insurance professional
papers or pursuing
·        
At least 1 year in insurance business
or sales in banking
If you are interested in the position
and have the required qualifications, skills and experience, kindly CLICK HERE and
apply on or before Monday, December 9th 2019.
Job Title: Business Development Assistant
Division / Department: Corporate Business
Immediate Supervisor: Head of Pensions & Corporate Business
Overall Responsibility: To play a key role in acquisition of new business on
deposit administration schemes, Individual pension plans and Umbrella pension
schemes and in accordance with the set targets conserve all existing business
by timely service delivery including proposing new methods for enhanced market
development and penetration, soliciting & acquiring business from
individuals, corporates and large clients, new product development and competitor
analysis.
Key Tasks, Duties and Responsibilities
1.
Business Promotion and Development
·        
Ensure that accurate and competitive
quotations in respect of Pensions products are prepared and delivered promptly
to prospective clients, brokers and intermediaries.
·        
Coordinate with the brokers with a
view to keep cordial relationships with them and other marketing
intermediaries.
·        
Identify market opportunities and
make recommendations towards development of targeted value-product offerings
for viable market segments.
·        
Meeting established business
development and organic growth targets in sales, new business acquisition,
renewals and premium income through coordinated marketing strategies.
·        
Train the sales force in liaison with
the Agency leaders on pensions products in an effort to ensure product
knowledge remain well rated within the sales team.
·        
Evaluating market coverage and
penetration, and proposing new methods e.g. designing mass prospecting
strategies, for enhanced market coverage and penetration.
2.
Pension business documentation, policy issuance & withdrawals.
·        
Ascertain new business requirements
and documentations for contractual agreements and subsequent policy document
issuance.
·        
Verification of all proposal forms
submitted and ensure they are accurate and all information is provided.
·        
Issue pension fund balance statements
to schemes and members of the fund.
·        
Amend and ensure any policy
amendments and endorsements are promptly done.
·        
Continuously prepare pensions related
reports for management and for ease of Actuarial valuation exercises.
·        
Provide Fund Administration services
to the clients in line with the Retirement Benefits Authority Regulations
·        
Update, inform and train trustees on
various responsibilities as governed by the law.
·        
Ensure payment of members withdrawing
and in-service death benefits from the respective schemes.
·        
Assist in credibility and
accountability of the scheme funds in liaison with the scheme administrator and
Fund manager.
·        
Convene advisory meetings with the
scheme trustees for guidance and advice in accordance to RBA and KRA.
·        
Provision of any information deemed
necessary by the Auditors of the respective policies/schemes.
Any
other duties arising thereof and as directed by supervisor from time to time.
Critical success factors for the job

·        
A bachelor’s degree from a recognized
university
·        
Holder of Pensions/Insurance
professional papers or pursuing
·        
At least 2 years in Pensions
Administration or Insurance business or related marketing field
If
you are interested in the position and have the required qualifications, skills
and experience, kindly CLICK HERE and
apply on or before Monday, December 9th 2019.
Job Title: Business Development Manager – Corporate
Reporting to: Assistant
General Manager – Underwriting & Business Development
Job Reference: KOIL/HR/BDC001/2019
Function: Underwriting
& Business Development
Key Relationship (Internal): Work closely with underwriting, reinsurance, claims and
regional managers
1.
The position will be responsible for the identification and opening of new
markets, recruitment and growing business from new intermediaries.
2.
Soliciting and acquiring business from corporates and large clients including
government institutions and SMEs.
3.
Key champion in developing new products and conducting competitor analysis.
1.
New Leads and opportunities
·        
Acquiring and retaining new business
by generating leads
• Identifying new markets and business opportunities to increase sales revenue.
• Acquiring and developing new business accounts and preparing sales proposals
for clients
• Targeting key accounts potential for the company.
• Reviewing, evaluating and pricing moderately complex business by applying
sound underwriting judgement and adhering to company policy and Industry
Regulatory Framework.
• Creating deal pipelines that lead to substantial conversions
·        
Achieving average revenue per product
·        
Converting issued quotes to revenue
·        
Reviewing financial performance of
accounts against budget
·        
Managing the quality of business to
maintain the agreed level of claims ratios
·        
Reviewing, managing and controlling
the claims registered and paid to achieve set claims / loss ratios
4.
Product Development and Marketing
·        
Spearheading product development and
enhancement initiative.
·        
Conducting market campaigns,
activations and product sales drives.
·        
Reviewing existing products to
maximise on revenue
B:
INTERNAL CONTROLS & RISK MANAGEMENT COMPLIANCE = 20%
1.
Adherence to Credit & Underwriting Policy
·        
Carrying out periodic reviews of the
department’s policies and procedures to ensure their relevance to the business
strategy and changing organizational needs.
2.
Internal Controls and Reporting
·        
Preparing annual budget for the sales
and business development function and ensure proper budgetary control
·        
Update action plans and financial
objectives quarterly.
·        
Offering input and feedback to long
range, strategic and budget planning processes.
·        
Preparing periodical management
reports
C:
QUALITATIVE PERFOMANCE & COMPETENCIES = 20%
1.
Brand Promotion & Competitive Analysis
·        
Establishing and maintaining a good
relationship with brokers, agents and clients. Also maintaining close liaison
with other departments in the Company.
·        
Fostering and maintaining good
corporate image through liaison with all intermediaries and the general public
·        
Maintaining high public relations
amongst clients
·        
Training of intermediaries and staff
on our products, selling & closing skills and relationship management.
·        
Recruiting new intermediaries.
·        
Conducting market intelligence and
keep management informed of changing trends.
·        
Carrying out market research and
competitor surveys.
·        
Visiting, developing and maintaining
good rapport with customers and handling their queries and reporting on any
significant/persistent concerns to management.
·        
Clarifying and articulating the
diverse requirements of customers to support delivery of professional
excellence and expertise.
·        
Using customer insight to determine
and drive customer service outcomes and quality.
·        
Advising the Assistant General
Manager and the Management on issues pertaining to the business
·        
Closely follow up on all leads within
a 24 hour response time line client
·        
Excellent customer service and
complaints handling
·        
Integrity
·        
Excellence
·        
Customer Driven
·        
Innovation
·        
Team Work
Qualifications and Requirements
·        
Bachelor’s degree;
·        
Master’s degree is an added advantage
·        
ACII or AIIK Professional
qualification
·        
12 years relevant working experience,
Four (4) of which should have been at a managerial level
·        
Relationship building for influence
·        
Result Oriented
·        
Accountability
·        
Committed and self-driven
·        
High standards of integrity and
professionalism
·        
Self-initiative and innovative
·        
Thorough knowledge of insurance
products, regulations, product development and underwriting.
·        
Understanding of general insurance
distribution chain and route to market
·        
Key account management
·        
Risk management
·        
Effective communication
·        
Good negotiation
·        
Great presentation
·        
Leadership skills
If
you are interested in the position and have the required qualifications, skills
and experience, kindly CLICK HERE and
apply on or before Monday, December 9th 2019.

We
are an equal opportunity employer

CLICK HERE TO APPLY ONLINE