Mall Manager Job in Nairobi, Kenya 2021
Career Employment Kenya: Mall Manager Job in Nairobi, Kenya 2021
Job Description: Today Recruitment Kenya

Job Title: Mall Manager

Location: Nairobi

Gross Salary: 50k – 60k Plus performance based Incentives

Our client is an established real estate company.

They seek to hire a Mall Manager who will be responsible for overseeing and coordinating the efficient execution of the property management plans of the Mall to achieve monthly and quarterly set targets.


  • In charge of setting up processes /procedures for Mall management
  • Daily management, supervision and communication with staff and service providers to ensure the premise operates in satisfactory conditions
  • Enforce terms of rental agreements and ensures compliance with relevant laws and regulations
  • Schedule property viewings and organize marketing efforts to maximize occupancy of premises under management
  • Manage relationships with suppliers and vendors and provide regular recommendations and advice to management to optimize operations
  • Regular interaction with the Mall’s Social Media Accounts to understand the trending content concerning the Mall and act accordingly
  • Responsible for timely rent collection and proper reporting to ensure arrears and bad debts are minimized
  • Interact and communicate regularly with tenants to resolve any queries in a timely and satisfactory manner
  • Assist in drafting and implementing procedures, processes and controls in conjunction with staff under the supervision
  • Responsible for compliance with all regulatory requirements, including fire safety, certificate of occupation, business permits and timely land rates and rents
  • Carry out regular weekly detailed routine Mall inspections and review maintenance and security issues, safety processes and other operational issues
  • Update and organize all information relating to the Mall and tenants including, regulatory certificates, statutory documents and tenancy agreements
  • Maintain an updated database of suppliers and service providers
  • Draft and present weekly, monthly and quarterly reports for management, including reporting on tenancy matters, maintenance, repairs, security and other suggested improvements
  • Ensure the expenditures fall in line with the set budget
  • Organize seasonal activities as well as other promotional programs as may be necessary.

Qualifications & Experience

  • Bachelor’s Degree in Real Estate, Construction Management, or any other related field.
  • A minimum of 7 years’ experience in Property (commercial) management.
  • Prior experience in retail management or Mall Management

NB: Qualified candidates must have prior experience managing a mall.

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the email subject (Mall Manager) to before 19th May 2021.

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