National Bank Branch Managers Jobs in Kenya 2021
Career Employment Kenya: National Bank Branch Managers Jobs in Kenya 2021
Job Description: Today Recruitment Kenya

National Bank – A Subsidiary of KCB Group Plc.

Job Title: Branch Manager

Job Ref No. HR/078/2021

Available Positions: Various

Division: Retail Banking

Location: Nairobi Region, Central Region, Coast Region, Western and Rift Region.

Reporting to: Regional Branch Business Manager

Position Scope: The position is responsible for the development and implementation of business strategies to deliver performance and growth targets of the branch assigned in line with the Bank’s Strategy.

Key Responsibilities:

  • Develop and implement business strategies to deliver performance and growth targets in Deposits, Customer numbers and loans of the Branch assigned.
  • Execute the Bank’s and Regional Business Strategies at the branch level.
  • Lead the development and implementation of business development initiatives with a focus on growing branch business volumes, customer base and income in line with business strategy.
  • Drive employee development and engagement within the branch.
  • Build a motivated, committed and high performing team.
  • Provide the overall coordination, leadership and management of performance at the branch.
  • Develop and implement sales and profitability plans to ensure achievement of Branch targets.
  • Promote the provision of excellent customer service in the branch to facilitate superior customer experience and business growth.
  • Oversee effective delivery of operations and services in the branch in line with agreed services standards.
  • Champion compliance and adherence to Bank’s policies and procedures especially as relates to credit, service and compliance for better risk management and mitigation.
  • Ensure security and safety of Bank’s assets, including structures, equipment, inventory and cash.
  • Enhance Brand Equity by actively participating in community, business and industry forums to build a network of contacts that improve the presence and reputation of the Branch and the Bank in the local area.

Skills & Experience:

  • University Degree from a recognized University.
  • Professional qualification in Banking, Sales / Marketing and Credit.
  • Seven (7) years Banking experience either in Branch management or in Sales, Service, Relationship Management, Credit or in Operations and of which three (3) years must have been in management position.
  • Sound knowledge of banking services, products and solutions including lending and credit administration.
  • Proven success in customer service, relationship management and business development.
  • Strong communication, analytical, and problem-solving skills.
  • Strong Leadership, Supervisory and team management skills.

How to Apply:

If you believe you can clearly demonstrate your ability to meet the criteria for the above role, please submit your CV and application letter to: Recruitment@nationalbank.co.ke.

Please indicate your current position, current remuneration, email and telephone contacts of three (3) referees familiar with your qualifications and work experience.

To be considered, submit your application on or before by Monday, 20th December 2021

Please note that applications received after the deadline will not be considered.

Only shortlisted candidates will be contacted for the next stage/s of the process.

National Bank of Kenya is an Equal Opportunity Employer.

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