Receptionist Job in Kenya 2020
Career Employment Kenya: Receptionist Job in Kenya 2020
Job Description: Today Work Kenya

Oasis Healthcare Group Limited is a group of Specialist Doctors
working and operating across the country since 2010 under a group-based
practice model.

We currently have facilities in the following counties: Kisii,
Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega,
Bungoma and Nakuru.
We are expanding and Oasis Healthcare is upgrading its services
in Kakamega where we will be rolling out in patient, dental, renal, maternity,
a radiology center and oncology services.

We are looking to fill the following position with qualified and
suitable individuals willing to join us.

Receive, assist and direct patients in accessing the appropriate
service or health care professional in a courteous, efficient and effective
Provide general assistance to the practice team and project a
positive and friendly image to patients and other visitors, either in person or
via the telephone.
Duties and
Responsibilities shall include but not limited to
Ensure an effective and efficient reception service is provided
to patients and any other visitors to the facility.
Acknowledge the patient’s arrival at the desk within 2-3 minutes
of arriving.
Deal with all general enquiries, explain procedures and make
follow-up appointments.
Be aware of your surroundings and of patients in the waiting
room: be in a position where you are able to note which client has not been
served and direct them to the offices they need to visit.
Be aware of which doctors and nurses are currently on duty and
whether they have arrived. If the doctor has not arrived, call him/her and
inform they are on duty and clients are waiting for them
Receive and make telephone calls as required. Phone must be
answered within 6 rings and no more. Take messages, ensuring accuracy of detail
and prompt appropriate delivery. Be polite and helpful at all times. If the
patient’s behavior becomes unacceptably abusive refer the call to your
supervisor. Don’t ever shout or respond in a rude manner to the patient.
Advice patients of relevant charges for relevant medical
services, show direction to the next station that the client would wish to be
Ensure that all patients’ information is registered onto the
computer system promptly and accurately.

It is the responsibility of the receptionist to ensure that
clients on the Outpatient register are transferred to the Inpatient register
before close of business each day.
It is the responsibility of the receptionist to ensure that
preauthorization is filled and ensure communication is made to insurance
companies for pre-authorization and discharge of patients, immediately you are
in receipt of either an inpatient insurance covered clients preauthorization or
a discharge summary.
A diploma course in public relations, communication, business
administration or any related course.
Must have strong analytical and communication skills, excellent
leadership qualities.
Ability to work under minimum supervision.
Honesty and integrity
Good interpersonal skills
Computer literate.
Maintains confidentiality
If you are up to the challenge, possess the necessary
qualification and experience; please send your Application, CV, copies of your
academic testimonials and other relevant documents via email to quoting the job title with the word Kakamega on the
email Subject.
Courier and hand delivered applications can be dropped at Oasis
Doctors Plaza Kakamega located along Muruli Road in IG SACCO PLAZA (Mwalimu
Centre Building) Ground Floor behind HUDUMA Centre.
We do not charge any fee for receiving your CV or for
Only candidates short-listed for an interview will be contacted.
Indicate your salary expectation in your application.
Applications to reach us before close of business 10th July

“Oasis Healthcare group is an equal opportunity employer”