Receptionist Job in Kenya 2021
Career Employment Kenya: Receptionist Job in Kenya 2021
Job Description: Today Work Kenya

Oasis Healthcare Group
Limited is Kenya’s first and largest countrywide fully-integrated
private healthcare system, registered in October 2015 and born out of the
Oasis Group Practice model of health services provision to harmonize the
various companies & facilities existing across the country under the Oasis
umbrella. We currently have facilities in the following counties: Kisii,
Nyamira, Migori, Homa Bay, Siaya, Uasin-Gishu, Kitui, Nairobi, Kakamega,
Bungoma, Busia and Kisumu.

We are currently in the
process of opening a Level IV facility and therefore looking to fill the
following positions with qualified individuals;

RECEPTIONISTS VACANCY NO:
OHGL/ADM/RCP/08/010

 Overall
Responsibility

 Receive, assist and
direct patient in accessing the appropriate service or health care professional
in a courteous, efficient and effective way.

Responsibilities

  • Ensure an effective and efficient reception
    service is provided to patients and any other visitors to the
  • Acknowledge patient’s arrival at the desk within
    2-3 minutes of
  • Deal with all general enquiries, explain
    procedures and make follow-up on
  • Be aware of your surroundings and of patients in
    the waiting room: be in a position where you are able to note which client
    has not been served and direct them to the offices they need to
  • Be aware of which doctors and nurses are currently
    on duty and whether they have arrived. If the doctor has not arrived, call
    him/her and inform them they are on duty and clients are waiting for them
  • Receive and make telephone calls as required.
    Phone must be answered within 6 rings and no Take messages, ensuring
    accuracy of detail and prompt appropriate delivery. Be polite
  •  

  • and helpful at all times. If the patient’s
    behavior becomes unacceptably abusive refer the call to your supervisor.
    Don’t ever shout or respond in a rude manner to the patient.
  • Advice patients of relevant charges for relevant
    medical services, show direction to the next station that the client would
    wish to be served.
  • Ensure that all patients’ information is
    registered onto the computer system promptly and accurately

Qualifications

  • A diploma course in health records, public
    relations, communication, business administration or any related course.
  • Must have strong analytical and communication
    skills, excellent leadership qualities.
  • Ability to work under minimum supervision
  • Ability to work under pressure
  • Honesty and integrity
  • Good interpersonal skills
  • Must be Computer literate

How
to Apply

Interested candidates
are requested to email their application letter and detailed curriculum vitae
ONLY; including names and contacts of three references to hr@oasishealthcaregroup.com on
or before 2 nd
September, 2021.

The email subject line MUST include position title and Vacancy number being
applied for e.g., “ADMINISTRATOR OHGL/ADM/ADMIN/08/008”
Canvassing of any nature will lead to automatic disqualification.
Only shortlisted candidates will be contacted