Tours & Travel Sales Agent Job Kenya 2019
Career Employment Kenya: Tours & Travel Sales Agent Job Kenya 2019
Job Description: Today Work Kenya

Tours & Travel Sales Agent Jobs, Tours & Travel Jobs, Hospitality Jobs, Touchdown Safaris & Excursions Jobs

We are looking for an enthusiastic, self-driven and passionate tours and travel sales agent whose primary role shall be to develop, market and sell domestic tours

Reporting to: the Director,

Job Description

The tours and travel sales agent shall be responsible for planning holiday packages, excursions and road trips, co-ordinate entire travel experiences including itineraries, accommodation, transport, tours and visas.


  • Develop local tours, safaris and excursion packages on a monthly basis
  • Responding to inquiries regarding hotels & safaris within the same day
  • Follow through with sales/seat filling for each package
  • Create and sell innovative tour packages to meet market demand
  • Prepare itineraries to the various destinations of interest
  • Use social media and create materials such as E-Flyers to market the various packages developed
  • Ensure that quotations are submitted in a timely manner, are complete in all details and that presentations are of the highest possible quality.
  • Doing tour bookings – both inbound and outbound
  • Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
  • Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
  • Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels
  • Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged.
  • Coordinating with other team in arranging flying & ground packages
  • Making follow-ups for tour quotations
  • Ensuring that tours quotations are competitive
  • Solve or assist in solving problems of whatever nature, for the benefit of the client. Inclusions, exclusions as well as terms & conditions of a quotation should be highlighted to reduce disputes with clients
  • Take ownership of the booking to ensure that customer care of the highest quality is delivered.
  • Any other duty as may be assigned from time to time.


  • Degree from a recognized institution in Tour and Travel Operations
  • Over two year experience as Tour/travel consultant in a busy environment
  • Good understanding of client customer service requirement
  • Excellent communication skills and outstanding attention to detail
  • Able to work effectively as part of a team
  • Ability to work on own initiative
  • Demonstrated ability to prioritize and multi-task without direct supervision.
  • Takes a proactive approach
    Experience in selling international holidays is an added advantage
  • Familiarity with East Africa’s tourist attractions.
  • Computer literate

How to Apply

Qualified candidates send cover letter and CV to clearly indicating “Tours and Travel Sales Agent” on the subject line. APPLICATION DEADLINE: 20th MAY 2019

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