Wait Staff Job. JAVA Kenya 2019
Career Employment Kenya: Wait Staff Job. JAVA Kenya 2019
Job Description: Today Work Kenya


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Role

To take and serve food and beverage orders to our guests in a clean environment and ensure all guests are promptly attended to, in accordance to Java Service standards.

Responsibilities

  • Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.
  • Assist the guest to navigate through the menu comfortably.
  • Taking orders and delivering them to the table neatly and accurately in accordance with the ticket specification.
  • Present bills on time and accept payment.

Key Result Areas

  • Meet, greet and seat guests in a timely manner.
  • Taking food and beverage orders from customers and ensure prompt service delivery.
  • Cleaning, clearing and organizing table condiments.
  • Presenting bills and give back correct change to the guest within the shortest time possible.
  • Assist guests on easy menu navigation
  • Attend to the tables and guarantee compliance to cleanliness standards
  • Check the quality of the final servings and resolve any issues accordingly based on recommended food and beverage standards.
  • Proper utilization of company resources.
  • Ensure accurate stock take.
  • Communication-attend shift briefings, communicate cautiously to the guest
  • Ensure necessary orders for the proper mis-en place are given to the manager for ordering.

Qualifications

  • Ability to work under pressure and long hours
  • Ability to up-sell and inform our guest on new menu product
  • Must be a team player
  • Must be customer-oriented
  • Must have proper planning skills
  • Must have Point Of Sale skills
  • Should have inter-personal skills
  • Flexible and accommodative
  • Must be result oriented, self-driven, articulate and pro-active.

Special Conditions of Employment

  • Should have a sound menu and product knowledge.
  • Should have a KCSE certificate mean grade of c plain
  • Should have been in the company for at least six months or have equivalent skills from a food and beverage set up.

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